These Terms of Service ("Terms") govern your use of cleaning services provided by The Clean Edit Co. ("we," "us," "our") to residential and commercial clients ("you," "client"). By requesting a quote, booking a service, or otherwise engaging us, you agree to these Terms.

1. Our Services

We provide Standard Cleaning, our Preferred Maintenance Program (recurring cleaning), Short-Term Rental Turnover cleaning, Construction Cleaning, and Move-In / Move-Out cleaning. The specific tasks included in each service are outlined on our Services page and confirmed with you at the time of booking.

2. Estimates & Pricing

Quotes submitted through our website or by phone are estimates based on the information and photos you provide, including square footage, condition, and any requested add-ons. Final pricing is confirmed after we've reviewed the details of your space and, where needed, an in-person walkthrough. Prices may be adjusted if the actual condition of the space differs materially from what was described.

3. Scheduling & Access

You agree to provide our team with reasonable access to the property at the scheduled time (a key, code, or someone present to let us in). If we're unable to access the property at the scheduled time, a late-arrival or lockout fee may apply.

4. Rescheduling & Cancellations

We require at least 24 hours' notice to reschedule or cancel your appointment.

If you cancel or reschedule with 24 hours' notice or more, your deposit stays on file and can be applied to a new appointment booked within 15 calendar days.

If you cancel or reschedule with less than 24 hours' notice, a fee equal to 50% of your quoted price applies. Your deposit is applied toward this fee.

5. Payment

We currently accept cash, Cash App, and Venmo.

A deposit of 30% of your quoted price is due 24 hours before your scheduled cleaning. The remaining balance is due upon completion of service, with up to 5 days afterward to pay in full. If the remaining balance isn't paid within 5 days of service, a $25 late fee applies.

6. Satisfaction Guarantee

Your satisfaction matters to us. If something about your cleaning doesn't meet expectations, let us know within 24 hours of service and we'll do our best to make it right, which may include a re-clean of the affected area at no additional cost.

7. Client Responsibilities

8. Liability

We take great care in every home we clean. In the unlikely event of damage caused by our team's negligence, please notify us within 48 hours so we can address it. We are not responsible for damage related to pre-existing conditions, normal wear, or items that were not properly secured or disclosed prior to service.

9. Photography & Portfolio Use

We may photograph the results of our work (surfaces, rooms, before/after shots) for use in our portfolio, website, and marketing. We do not photograph personal belongings, documents, or anything identifying beyond the cleaned space itself, and we will not use photos that clearly identify your home's exterior or address without permission. Let us know if you'd prefer we skip photos at your property.

10. Changes to These Terms

We may update these Terms from time to time. The version posted on our website at the time of your booking applies to that engagement.

11. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

12. Contact Us

Questions about these Terms? Reach out anytime:
Phone: 231.246.9019
Email: thecleaneditcoinfo@gmail.com

This page is a general-purpose starting template, not legal advice. Since it references cancellation fees, liability, and payment terms, it's worth a quick look from a Michigan small-business attorney before you rely on it.